Welcome to Ok Omni LLC. By accessing or using our services, or making a payment, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Services Provided
Ok Omni LLC offers a variety of digital services including, but not limited to, website design and development, SEO, digital marketing, consulting, web hosting, and maintenance. All services are provided as per the specifications agreed upon between Ok Omni LLC and the client.
2. No Refund Policy
By purchasing services from Ok Omni LLC, you acknowledge and agree that we do not offer refunds under any circumstances. All sales are final. This no-refund policy applies to all services, including but not limited to website development, SEO services, consulting, paid advertising, hosting, or any other digital assets provided.
There are no exceptions to this policy, and it cannot be misinterpreted or modified. Once a payment is made, it is non-refundable regardless of whether the project has been started, completed, or abandoned. Any disputes related to this clause will be handled as per the provisions in the “Dispute Resolution” section below.
3. Payment Terms
- By making a payment, clients agree to the terms of service outlined in this document.
- All payments must be made in full as per the agreed timeline before services are rendered.
- Late payments or delays in payment will result in a suspension of services until payment is completed.
- Clients will be responsible for any additional costs or legal fees related to late or failed payments.
4. Project Timelines
- Timelines for all projects will be discussed and agreed upon before commencement.
- All services are provided on a month-to-month basis unless otherwise agreed upon. There is no proration of services or roll-over of unused services to subsequent months.
- While Ok Omni LLC strives to meet deadlines, external factors such as client delays, changes in project scope, or force majeure may impact timelines. Ok Omni LLC will communicate any necessary adjustments.
5. Intellectual Property
All content and materials created by Ok Omni LLC for the client, including but not limited to code, design, and marketing strategies, remain the intellectual property of Ok Omni LLC until full payment has been received. Upon full payment, ownership of the final deliverables transfers to the client.
6. Client Agreement to Services Rendered
By making a payment to Ok Omni LLC, clients agree that services rendered are complete and satisfactory unless otherwise stated at the time of delivery. This includes, but is not limited to, services such as SEO, marketing, website development, and consulting. Clients cannot claim that services were not performed or were unsatisfactory after payment is made.
No Guarantee in SEO or Marketing
While Ok Omni LLC uses best practices and proven methods in SEO and digital marketing, there is no guarantee of specific outcomes or results. The effectiveness of SEO and marketing efforts can vary based on numerous factors beyond our control. Clients acknowledge that they are paying for the services rendered, not for specific results or guaranteed improvements in rankings, traffic, or sales.
7. Third-Party Services
Ok Omni LLC may recommend or utilize third-party services such as hosting providers, email platforms, or SEO tools. We are not responsible for any issues, downtime, or service disruptions caused by these third-party services. Clients are advised to read and understand the terms of any third-party services they engage with.
8. Limitation of Liability
To the maximum extent permitted by law, Ok Omni LLC will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services, including but not limited to loss of business, profits, or data.
9. Changes to Services or Terms
Ok Omni LLC reserves the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. Changes to these terms will be posted on our website, and it is the client’s responsibility to review these terms regularly.
10. Termination of Services
Either party may terminate the agreement with written notice. In the event of termination by the client, no refunds will be issued for work already completed or services rendered.
11. Dispute Resolution
In the event of any dispute arising from these terms or the services provided, both parties agree to attempt to resolve the issue amicably through good-faith negotiations. If a resolution cannot be reached, the dispute will be settled through binding arbitration in accordance with the laws of Connecticut.
12. Governing Law
These terms are governed by the laws of Connecticut, and any legal action related to these terms or services must be brought within the jurisdiction of Connecticut courts.